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PJ
Pieter J

1 reviews | Active since Dec 2018

31 Oct 2022, 12:20

Rain lack of support

I ordered Rain 5G on the promotion. Got delivery28 October and followed the installation instructions, but cant get access yo the internet. It keepd telling me that the Simm card is not active, I have send numerous tikets from my online app and getting an email reply that I will be contacted to sort out the problem for the past 3 days. I have also try to call on ***, but not in opperation.

0
Replies (17)
Rain
Rain's reply31 Oct 2022, 12:31
Official
Hi Pieter.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
PJ
Pieter J's update31 Oct 2022, 12:34
Reviewer Update
So you have said since Friday 28 October.
I am waiting for your call. My reference number is ***.
PJ
Pieter J's update31 Oct 2022, 12:41
Reviewer Update
125 Diemeer street Bendor, Polokwane
PJ
Pieter J's update31 Oct 2022, 12:54
Reviewer Update
I really cant wait another 3-5 days My son is writing exam and needed this by this morning already.😡😡😡
PJ
Pieter J's update31 Oct 2022, 16:55
Reviewer Update
I would appreciate your assistance

PJ
Pieter J's update01 Nov 2022, 11:01
Reviewer Update
A payment is due today, but my system is still not functional, please advise. Can you please escalate my new simm delivery as urgent please
PJ
Pieter J's update01 Nov 2022, 16:37
Reviewer Update
Should the prdmium be paud if my Service is still not active?
PJ
Pieter J's update02 Nov 2022, 09:17
Reviewer Update
I still were not contacted by the courier company for delivery. Please advise
PJ
Pieter J's update02 Nov 2022, 09:29
Reviewer Update
Tommorrow woll be day3.......is their an outlet in Polokwane from where I can pick up a new simm
PJ
Pieter J's update02 Nov 2022, 09:52
Reviewer Update
So I'm *****ed, and have to rely on Rain's bad service. I must say of all networks I have delt with, Rain tops the worst of them all. No one wants to sort out the problem, but I have to pay for a sevice I dont have use of.....
PJ
Pieter J's update02 Nov 2022, 10:48
Reviewer Update
The problem is that I have to make alternative arrangements fot Wifi connection and this causes a huge financial inconveniace for my business and family
PJ
Pieter J's update02 Nov 2022, 16:55
Reviewer Update
Today has come and gone, still no delivery as promised!!!!
PJ
Pieter J's update02 Nov 2022, 18:10
Reviewer Update
The courier company called to deliver on Friday😡😡😡😡😡 a week later that should have been concluded already. Second question is why dont yoursupport call centre's tellephone not working...seems that the whole company is the same nothing works
PJ
Pieter J's update04 Nov 2022, 09:30
Reviewer Update
Two days later and still no feedback as prommised. I am still waiting the courier delivery that should have been @ 8o'clock this morning. Can you please tell me what I should do about this?????????????????
PJ
Pieter J's update04 Nov 2022, 09:41
Reviewer Update
So, I just took delivery of my simm card from the couriers, please activate the card asap.
PJ
Pieter J's update04 Nov 2022, 09:46
Reviewer Update
ICCID
NN 26 LD 79268
EAN ***
PJ
Pieter J's update04 Nov 2022, 10:32
Reviewer Update
I have inserted the new simm but it still shows a red light for the network