OM
OLWETU M
1 reviews | Active since Jul 2013
19 May 2022, 19:29
RAIN KEEPS ON TAKING MY MONEY MONTHS AFTER CANCELLATION OF SERVICES AND AFTER BEING PROMISED A FULL REFUND!!!!
Took a new contract early February 2022 and paid R500 for unlimited data. The network was horrible at my place and I could not connect and I called rain about this problem. I then decided to cancel after 2 weeks of not getting any connection. The next month in March they still deducted money AGAIN after cancellation. I called them and one of their agents apologized and reassured me that she has escalated my query and that I will get a refund. No refund was made and to my surprise they debuted my account AGAIN now in May for the 3rd time. This has to be the WORST service provider ever. I AM NOW DEMANDING THAT RAIN SHOULD PAY ALL MY MONEY WITH IMMEDIATE EFFECT.
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Replies (1)Rain's replyOfficial
19 May 2022, 19:32Hi OLWETU
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply19 May 2022, 19:32
Official
Hi OLWETU
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
