OM
OLWETU M

1 reviews | Active since Jul 2013

19 May 2022, 19:29

RAIN KEEPS ON TAKING MY MONEY MONTHS AFTER CANCELLATION OF SERVICES AND AFTER BEING PROMISED A FULL REFUND!!!!

Took a new contract early February 2022 and paid R500 for unlimited data. The network was horrible at my place and I could not connect and I called rain about this problem. I then decided to cancel after 2 weeks of not getting any connection. The next month in March they still deducted money AGAIN after cancellation. I called them and one of their agents apologized and reassured me that she has escalated my query and that I will get a refund. No refund was made and to my surprise they debuted my account AGAIN now in May for the 3rd time. This has to be the WORST service provider ever. I AM NOW DEMANDING THAT RAIN SHOULD PAY ALL MY MONEY WITH IMMEDIATE EFFECT.

0
Replies (1)
Rain
Rain's reply19 May 2022, 19:32
Official
Hi OLWETU 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain