MvdW
Marius van der Walt

1 reviews | Active since Mar 2009

19 May 2025, 08:21

Rain keep dissappointing

This is now going to week 2 and Rain has not contacted me to arrange a new sim. Meanwhile I am paying for a service that is unavailable. Is this re reflection of what is happening to South Africa. Just poor customer care, no after sales service???

0
Replies (2)
Rain
Rain's reply19 May 2025, 09:47
Official
Hi Marius,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your sim card query and will be in touch with you to assist further.

Thank you.
rain.
MvdW
Marius van der Walt's update21 May 2025, 16:07
Reviewer Update
They have sent a new sim, it still does not work...I try and change my password and it says I do not exist...Where has my account gone, Can't do nothing!