Rain just keeps getting it wrong

The saga continues. After eventually deciding the issue was a dud sim, they sent a new sim. They also told me I would be credited for the fact that I had no Wi-Fi. I followed up to confirm I would be credited. They confirmed. Was I credited? No.

With Rain, It’s not that the left hand doesn’t know what the right hand is doing. It’s like the left hand is completely unaware that there is a right hand.

Absolutely, staggeringly ***********.