1 reviews | Active since Nov 2016

20 Oct 2023, 20:36

Rain issues

My rain has been non stop problem. Every day after 6pm my line goes from 100mbps to 5mbps I pay for a service, I expect that service.

The app support does not work, always crashes so you cannot log an issue.

Please sorry this out

0
Replies (3)
Rain
Rain's reply21 Oct 2023, 09:38
Official
Hi Bruce

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
's update27 Oct 2023, 21:09
Reviewer Update
Still the same, still after 6pm only a 5mbps line.
Reboot, reset. Over and over. Tower faraway. Reboot, reset.
My closest tower is 800m away, and another 3 within 2km. Please this had been going on for months.
's update27 Oct 2023, 21:23
Reviewer Update
And then magically in the morning it's back again.