jS
jaco S
1 reviews | Active since Dec 2015
05 Aug 2020, 18:45
Rain ISP worst in the world
Rain 24/7 promises up to 10mbps. I am not evet getting 1mbps. My location does have coverage and I tried every possible solution, optimise as Rain would say. Tried contacting them with no luck. Logged a ticket on the website and no response. Tweeted on their page. Everyone gets a response except me. Rain has to be the worst ISP in the world. I want a refund on the R479 I paid or my network sorted out to get the 10mbps they promised.
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Replies (2)0
Replies (2)
Rain's replyOfficial
06 Aug 2020, 10:32Hi Jaco
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply06 Aug 2020, 10:32
Official
Hi Jaco
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
jS
jaco S's updateReviewer Update
12 Aug 2020, 11:28Hi Fattima
it's been 6 days now where you said an agent will be in contact with me. no one has contacted me or responded to any of my complaints except you.
Can you please advise on when this agent will be in contact with me. I want a refund on my first payment ASAP.
it's been 6 days now where you said an agent will be in contact with me. no one has contacted me or responded to any of my complaints except you.
Can you please advise on when this agent will be in contact with me. I want a refund on my first payment ASAP.
jS
jaco S's update12 Aug 2020, 11:28
Reviewer Update
Hi Fattima
it's been 6 days now where you said an agent will be in contact with me. no one has contacted me or responded to any of my complaints except you.
Can you please advise on when this agent will be in contact with me. I want a refund on my first payment ASAP.
it's been 6 days now where you said an agent will be in contact with me. no one has contacted me or responded to any of my complaints except you.
Can you please advise on when this agent will be in contact with me. I want a refund on my first payment ASAP.