SW
Shannon W
1 reviews | Active since Sept 2011
31 Jul 2020, 16:53
RAIN ISP - USELESS
They are absolutely USELESS. Bought a new sim as they were recommended. Cannot activate yet they took my money for a package for R479. Cannot attend to my calls. Will revert within 24-48 hours, if I'm lucky. Cannot lodge more than 1 query a day. Website is not user friendly. Now I must sit with no network until they decide to revert. Asked for a refund rather and back to Telkom albeit at a premium they at least got me connected. Rain is a WASTE OF TIME AND MONEY!!!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
31 Jul 2020, 17:04Hi Shannon
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply31 Jul 2020, 17:04
Official
Hi Shannon
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
SW
Shannon W's updateReviewer Update
01 Aug 2020, 08:52Hi Yeoline,
I still have not been contacted as you have assured per your message. I have read all the reviews and it would appear that service delivery is not Part of Rain’s Offering!! Please contact me urgently on *** to resolve this matter. Regards Shannon!
I still have not been contacted as you have assured per your message. I have read all the reviews and it would appear that service delivery is not Part of Rain’s Offering!! Please contact me urgently on *** to resolve this matter. Regards Shannon!
SW
Shannon W's update01 Aug 2020, 08:52
Reviewer Update
Hi Yeoline,
I still have not been contacted as you have assured per your message. I have read all the reviews and it would appear that service delivery is not Part of Rain’s Offering!! Please contact me urgently on *** to resolve this matter. Regards Shannon!
I still have not been contacted as you have assured per your message. I have read all the reviews and it would appear that service delivery is not Part of Rain’s Offering!! Please contact me urgently on *** to resolve this matter. Regards Shannon!
SW
Shannon W's updateReviewer Update
01 Aug 2020, 14:41IT HAS BEEN 48-HOURS LATER AND STILL I CANNOT USE MY RAIN SIM CARD. I HAVE PAID R479 FOR WHAT?????????????????????????????????
SW
Shannon W's update01 Aug 2020, 14:41
Reviewer Update
IT HAS BEEN 48-HOURS LATER AND STILL I CANNOT USE MY RAIN SIM CARD. I HAVE PAID R479 FOR WHAT?????????????????????????????????
SW
Shannon W's updateReviewer Update
03 Aug 2020, 12:05Ok I have exhausted all avenues available to try and get hold of Rain ISP but to no avail. They do not respond and it would appear that they are part of the ruling government in that THEY JUST DO NOT GIVE A ****!!! They are very quick to take your money with nothing in return. I did expect better from a company owned by Patrice Motsepe but guys part of my money went to his donation to the government for Covid relief. Please do not support Rain ISP as the money clearly supports *******ion!!!!
SW
Shannon W's update03 Aug 2020, 12:05
Reviewer Update
Ok I have exhausted all avenues available to try and get hold of Rain ISP but to no avail. They do not respond and it would appear that they are part of the ruling government in that THEY JUST DO NOT GIVE A ****!!! They are very quick to take your money with nothing in return. I did expect better from a company owned by Patrice Motsepe but guys part of my money went to his donation to the government for Covid relief. Please do not support Rain ISP as the money clearly supports *******ion!!!!