Rain ISP the worst

This company is just extremely poor. Customer service is non-existent. I activated my off peak data on 15/07/2018. Then on the 16/07/2018 I was billed at peak data rates. I have called them on Monday 16/07/2018, Tuesday 17/07/2018 and Wednesday 18/07/2018 to get this issue resolved. My dashboard says I owe R500 so how the hell can I owe R500 when I activated the R250 bundle off peak. There is something seriously wrong with this company and their billing systems. There is now way I am paying for services I did not want.

My advice please do your homework before you launch a product to the public and do proper testing.This is by far the worst ISP I have ever dealt with. A simple thing like off [eak data they can't activate.Just a useless company this, I gave them the benefit of the doubt but I was mistaken.