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Imaad W
1 reviews | Active since Sept 2017
02 Mar 2021, 09:30
RAIN ISP PATHETIC
So disappointing. There online service does not work. Their call center does not work. No one can help you. All they can say / do is to say they will escalate your call. And then nothing. You pay upfront to activate. Then SIM doesn't work. Then you do sim swap. Then they say they cant activate it because they sent you a non swap sim. Then you try cancel. And system wont allow you to. The you try for another sim swap and system wont allow you to. Over a week,. Countless calls, Countless online support requests. Still not working. And all they have to di is activate the correct sim number. Unbelievably poor / non-existent service. Day light *******. Its now a week later and still no resolution.
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
02 Mar 2021, 10:52Good morning Imaad.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply02 Mar 2021, 10:52
Official
Good morning Imaad.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
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Imaad W's updateReviewer Update
02 Mar 2021, 13:01Well that was 2 hours ago and no call yet...
IW
Imaad W's update02 Mar 2021, 13:01
Reviewer Update
Well that was 2 hours ago and no call yet...
IW
Imaad W's updateReviewer Update
10 Mar 2021, 13:40Only thing RAIN can do is apologise. Always saying sorry for this sorry for that. STILL NOT RESOLVED. 3 WEEKS. Paid for service 3 weeks ago nothing working!!
IW
Imaad W's update10 Mar 2021, 13:40
Reviewer Update
Only thing RAIN can do is apologise. Always saying sorry for this sorry for that. STILL NOT RESOLVED. 3 WEEKS. Paid for service 3 weeks ago nothing working!!
