LL
Leevrhyn L
1 reviews | Active since Aug 2013
05 Apr 2022, 12:14
RAIN ISP is ***********
I have been sending RAIN emails since 20th March. I didnt get no response so i cancelled my RAIN on the 28th of march to get fibre as i was loosing income due to RAIN and still these people have the audacity to bill me,and i paid a month upfront when i took RAIN. Im still waiting on RAIN to contact me as the router has been switched off since end of March.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
05 Apr 2022, 12:16Hi Leevrhyn
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply05 Apr 2022, 12:16
Official
Hi Leevrhyn
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
LL
Leevrhyn L's updateReviewer Update
05 Apr 2022, 12:22I will go to ICASA if I have to. I will see how long this takes for RAIN to get on this asap, because your response is the same to every person who writes a review. RAIN cant bill me as i already paid a month upfront when applying for RAIN. This is a month to month ISP not a contract. So keep billing me i will go to ICASA an the OMBUDSMAN
LL
Leevrhyn L's update05 Apr 2022, 12:22
Reviewer Update
I will go to ICASA if I have to. I will see how long this takes for RAIN to get on this asap, because your response is the same to every person who writes a review. RAIN cant bill me as i already paid a month upfront when applying for RAIN. This is a month to month ISP not a contract. So keep billing me i will go to ICASA an the OMBUDSMAN
LL
Leevrhyn L's updateReviewer Update
05 Apr 2022, 14:32i had to pay upfront,R699 a bank statement doesnt lie. Please make arrangements with me to come and fetch your device an simcard. I have lost almost a weeks income because of RAIN,and it seems this is the only response ive received since the 20th of March 2022.
LL
Leevrhyn L's update05 Apr 2022, 14:32
Reviewer Update
i had to pay upfront,R699 a bank statement doesnt lie. Please make arrangements with me to come and fetch your device an simcard. I have lost almost a weeks income because of RAIN,and it seems this is the only response ive received since the 20th of March 2022.
Rain's replyOfficial
05 Apr 2022, 14:49I will arrange for the collection to be done.
Rain's reply05 Apr 2022, 14:49
Official
I will arrange for the collection to be done.
LL
Leevrhyn L's updateReviewer Update
05 Apr 2022, 14:52The collection will be done at my convenience, because i work nightshifts. The device can not be picked up later than 4pm,monday to Friday
LL
Leevrhyn L's update05 Apr 2022, 14:52
Reviewer Update
The collection will be done at my convenience, because i work nightshifts. The device can not be picked up later than 4pm,monday to Friday
LL
Leevrhyn L's updateReviewer Update
07 Jul 2022, 16:12Can RAIN stop debiting my damn account,i am so sick an tired of this nonsense,i cancelled my RAIN on the 28th of march and still no one has come to fetch this blady device. Its been 4 months since the last reply and still you peoplr dont know how to do your jobs
LL
Leevrhyn L's update07 Jul 2022, 16:12
Reviewer Update
Can RAIN stop debiting my damn account,i am so sick an tired of this nonsense,i cancelled my RAIN on the 28th of march and still no one has come to fetch this blady device. Its been 4 months since the last reply and still you peoplr dont know how to do your jobs