LH
Lethabo H
1 reviews | Active since Jun 2020
03 May 2021, 12:00
Rain ISP is a **** !!! Don’t do it
I am very upset. This company is a **** and ***** money from your account. After not being happy with the product I received, I decided to cancel my account two months ago. I got charged R999 this month for nothing. I am still waiting for an agent to call me. Can someone please comment if you know their customer support number.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
03 May 2021, 14:10Good afternoon Dr Hlongwane.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Rain's reply03 May 2021, 14:10
Official
Good afternoon Dr Hlongwane.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
LH
Lethabo H's updateReviewer Update
05 May 2021, 14:28Thank you for the reply. Look forward to hearing for you.
LH
Lethabo H's update05 May 2021, 14:28
Reviewer Update
Thank you for the reply. Look forward to hearing for you.
Rain's replyOfficial
05 May 2021, 15:08Good afternoon Dr Hlongwane.
Here is my email address you can send me an email if you need assistance with anything else however at the moment I am waiting for feedback from our logistics team.
Kind Regards
rain
Here is my email address you can send me an email if you need assistance with anything else however at the moment I am waiting for feedback from our logistics team.
Kind Regards
rain
Rain's reply05 May 2021, 15:08
Official
Good afternoon Dr Hlongwane.
Here is my email address you can send me an email if you need assistance with anything else however at the moment I am waiting for feedback from our logistics team.
Kind Regards
rain
Here is my email address you can send me an email if you need assistance with anything else however at the moment I am waiting for feedback from our logistics team.
Kind Regards
rain
LH
Lethabo H's updateReviewer Update
07 May 2021, 11:35Honestly I would love to have my money back and end this whole ordeal. I will be waiting on your feedback 7 working days from the 5th should be fine. Thank you
LH
Lethabo H's update07 May 2021, 11:35
Reviewer Update
Honestly I would love to have my money back and end this whole ordeal. I will be waiting on your feedback 7 working days from the 5th should be fine. Thank you