JB
Jack B

1 reviews | Active since Dec 2022

12 Dec 2022, 21:33

Rain ISP do not pick up their router and continue billing after cancellation of subscription.

Avoid rain ISP as cancellation of the service and removal from their debit orders is a nightmare as their customer service is extremely poor. I have cancelled my contract online and provided them with an address to collect their router and have not heard from them in almost 2 months. Avoid Rain ISP.

0
Replies (1)
Rain
Rain's reply13 Dec 2022, 08:12
Official
 

Hi  Jack 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain