Rain (ISP) disgusting poor service

I called rain to tell them about their poor internet connection

Even though they said they would call me back and even though 2 confirmations of my callback request was sent to me. My query has still not been resolved I work from home most days and when I do the internet connection keeps dropping. How have you increased my premium when you cannot even meet the basic service of 25-30mbps that I am paying for?

I am digusted in your service and I can you word of mouth spreads faster than you may think...

I want my jnternet connection query to be resolved, if you cannot provide me with the service I am paying for, then refund me because you are *****ing from me as you are not providing what I am paying for since i signed up with you!

Ticket numbers for 23rd September 2024 #***3 and #***7

My internet connection is still lagging and it's still intermittent.

Sort this out or I will take it further!