QT
Quintin T

1 reviews | Active since Jul 2025

05 Jul 2025, 11:57

Rain is worst service provider ever

Rain is a total **** as they are fast to pitch a free month sign up bonus for only R1. We were hassled and called endlessly by consultants to close the deal. When we did the transfer we received our router on the 18th June 2025 which is two weeks later. We were told that our first payment will only be due on the 1st August but sad to say our service was stopped on the 1st July.

There is no feedback from customer services and when/if you get through you get told the matter will be escalated and someone will call back but that never happens!!!

Rain doesn't care about anything at all. Even there connectivity is bad!!!

Worst service provider ever!!!

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Replies (2)
QT
Quintin T's update05 Jul 2025, 12:31
Reviewer Update
Yet again same response!!!
Question is when will you be in touch as you don't even have my contact details????

This is exactly why I am not happy only get the same response but nothing else happens!!!!
QT
Quintin T's update05 Jul 2025, 15:14
Reviewer Update
Linray Samuels I would like to thank you for you prompt response and the fact that we were able to reslove my matter.
Thank you very much for your understanding and explanation on everything and thank you for taking the time to respond to me as quickly as you did.

Many thanks again