RAIN is useless together with their BILLING TEAM

I so badly want to score Rain a BIG fat 0 but I will stick with 1 star since I can't. The service I am getting after a debit successfully went through first thing in the morning is appalling. I am told I have to wait 48 hours for the BILLING TEAM to update their system as my account is not flagged correctly.

Working from home and currently relying on Rain services so I can deliver at work is frustrating and highly unproffessional. You are basically telling me that I cannot work for approximately 48HRS while I wait for the billing team to resolve their side of issues.

If the useless BILLING TEAM doesn't do what they are supposed to do right from the start, how is that any of my bussiness as my account is up to date. 48 HOURS! REALLY? I phoned 6 times and still get the same response "THE BILLING TEAM HONG HONG HONG"

You're useful only when it benefits you and completely useless to the people that pay for service you don't deliver a 5 star service.