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MvdW
Marius van der Walt

1 reviews | Active since Mar 2009

09 Sept 2025, 17:20

Rain is useless lately

I requested a cancellation but they ignore me, gave me a reference number which is worthless if they don't contact you.

0
Replies (5)
Rain
Rain's reply10 Sept 2025, 08:33
Official
Hi Marius

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
MvdW
Marius van der Walt's update14 Sept 2025, 14:20
Reviewer Update
Yes you can proceed...why can you not call...poor service
MvdW
Marius van der Walt's update14 Sept 2025, 14:21
Reviewer Update
Please send confirmation of cancellation
MvdW
Marius van der Walt's update14 Sept 2025, 16:08
Reviewer Update
thank you
Rain
Rain's reply15 Sept 2025, 09:38
Official
Hi Marius,

We’re happy to let you know that your issue has been resolved. Thank you for your patience while we worked on this. Should you experience any further concerns, please don’t hesitate to reach out.

Regards,
Rain