AN
Avril N
1 reviews | Active since Dec 2017
28 Mar 2026, 17:01
Rain is Trash
The router was delivered but it is not working. Registration keeps failing and the Chinese AI call centre lady just says hmmmmm when you explain the problem.
Your sales agents are not honest on the process. Why should I drive to the nearest store to get it activated.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
28 Mar 2026, 17:40Hi Avril
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Rain's reply28 Mar 2026, 17:40
Official
Hi Avril
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
AN
Avril N's updateReviewer Update
28 Mar 2026, 18:38I have sent it
AN
Avril N's update28 Mar 2026, 18:38
Reviewer Update
I have sent it
AN
Avril N's updateReviewer Update
30 Mar 2026, 20:09Still waiting...
AN
Avril N's update30 Mar 2026, 20:09
Reviewer Update
Still waiting...
AN
Avril N's updateReviewer Update
17 Aug 2026, 18:55Hi, I’ve been experiencing ongoing network issues for the past two weeks. The connection keeps lagging and going offline for long periods, and sometimes it doesn’t come back even after I reboot the router.
Could you please check if there is an issue with the network/service in my area and assist with troubleshooting? The problem has been happening quite frequently and is affecting my connection.
Could you please check if there is an issue with the network/service in my area and assist with troubleshooting? The problem has been happening quite frequently and is affecting my connection.
AN
Avril N's update17 Aug 2026, 18:55
Reviewer Update
Hi, I’ve been experiencing ongoing network issues for the past two weeks. The connection keeps lagging and going offline for long periods, and sometimes it doesn’t come back even after I reboot the router.
Could you please check if there is an issue with the network/service in my area and assist with troubleshooting? The problem has been happening quite frequently and is affecting my connection.
Could you please check if there is an issue with the network/service in my area and assist with troubleshooting? The problem has been happening quite frequently and is affecting my connection.