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SG
Siyasanga G

1 reviews | Active since Dec 2022

17 Mar 2023, 09:38

Rain is the worst network with the worst customer service

I have been requesting a sim swap for a week now. I call everyday and they say, they are escalating. I can't work, I can't do anything because I don't have data

0
Replies (7)
Rain
Rain's reply17 Mar 2023, 09:44
Official
 
Hi  Siyasanga 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
SG
Siyasanga G's update17 Mar 2023, 09:48
Reviewer Update
Everyone I call, that's what I hear. It is Friday and I don't have my sim. Nobody has confirmed that it is out for delivery.
SG
Siyasanga G's update17 Mar 2023, 10:44
Reviewer Update
Monday there is a national strike.
I need my sim card today.
TUESDAY
IS A PUBLIC
HOL
SG
Siyasanga G's update17 Mar 2023, 10:47
Reviewer Update
I can not wait to receive my sim on Wednesday. I need to work from home. I need my sim card today. There is no reason why I should receive it Monday

SG
Siyasanga G's update17 Mar 2023, 10:58
Reviewer Update
Rather I reverse my debit order, and get a new service provider and we cancel my contract
SG
Siyasanga G's update17 Mar 2023, 13:35
Reviewer Update
Where are you going to deliver Monday when there is a national shutdown
SG
Siyasanga G's update18 Mar 2023, 06:41
Reviewer Update
I just received an Email from the courier, they are delivering to the old address. I called every day last week and informed Rain that my address has changed. Your consultants assured me that they have changed the address this is extremely frustrating. I called everyday from Monday to Friday. Listen to the recordings. Why is my parcel being delivered in Durban when I informed them that I now live in pretoria