Rain is the worst network provider in South Africa.

I was with Rain for 10 years, I requested them to change my debit order date which never happened. 5 months into my request i was left with no network from the 25th to the 1st. I sent emails, Phone Calls and no one was willing to assist. I eventually decided to request for a cancellation. Rain did not cancell my contract, I was sent a bill every month irrespective of wherether i had internet or not and really got sick n tired to paying. I was later advised by customer care to cancell my month to month contract online which i did and kept proof of cancellation knowing very well that Rain does not allow me to cancell.

My sim was scheduled for a cancellation and paid a cancellation fee. little did i know that i did not end there, Now i have no internet however Rain stil bills me and calls me to pay for Internet i do not have. Its been two months without internet but rain bills me and have the audacity to request payment