Rain Is the Worst Network In SA

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You treat me like I'm not a paying client yet my payments are up to date. Please fix it today

Hopefully by today it's fixed, tomorrow I'm still coming to complain if it's not fixed today.

Day 5 Internet still down and tower not fixed. Rain really doesn't care about us.

For 5 days straight you've been saying the same thing. How long does it take to power up the tower back. I did electrical Engineering myself and I know it only takes like an hour to replace whatever is faulty. If a transformer or anything blew up its a matter of buying a new one and replacing within even an hour so when you say you're working on it you're lying. Please fix the issue for real 🙏🏾

You're lying, you're very ***********. I beg you more than 10 times every day on Twitter and Facebook yet nothing is changing. Some of your employees don't even know the problem they just say reboot the router it'll be fine as if I haven't tried that. You can't even employ south Africans with this much unemployment because whenever I call its either an Indian Lady or Indian man who'll answer the call.

The tower is still down but you are busy lying to me on Twitter that it's been restored. I don't have internet for 5 days. Do you know how frustrating it is😭 reply publicly so that people see how you treat your clients!

Maar since when 😭 5 whole days? If you guys were a hospital people would be dying everyday. Imagine 5 days without treating a client. I'm desperately waiting for some good news but at this point I'm hopeless.

Just got a call from rain, they say they need permission to enter the tower site so it might take another week 😭 it really doesn't make sense. What permission to fix your own tower? This is *** 😭 I just want internet connection u telling me about credit. How in the world are you not allowed to enter and fix your own tower, bunch of liers!

You told me your engineers are fixing the issue maar over the phone I'm being told they need permission to enter the tower site it might take a week. You're not even trying shem. The award for the worst network in SA goes to you!

The team didn't even even bother going to the site that's why whenever I call they tell me different stories. See another day pass by with your ******* excuses.

Day 6 with no internet 😕 Rain doesn't care. They are busy lying to me they sent engineers to come fix the tower. No one is there, they are busy enjoying December and giving themselves bonuses instead of fixing the services

@rainSouthAfrica why are you lying, I went to check at the nearest tower there's literally no one working on it it's been 7 days with no internet and u guys are saying the tower is down but don't bother checking it

Day 7 no internet, guys please read this review I'll keep coming to complain here every day as long as the internet is still down. You can see how rain is abusing us

Please read my reviews I'm complaining every day coz they won't fix their issue

Wow guys 🤣 the problem is just the cabling. It literally takes less than a day to buy new cables and replace. I'm an electrical Engineering graduate so you can't lie to me. You can go buy new cables if they are damaged and replace within a day. Reply publicly so that everyone sees your lame excuses

So it takes 7 days to dig and replace the cables? A day or 2 I'd understand . Please fire that inexperienced team right now . Even Eskom doesn't take this long to replace their cables they take 1 or 2 and I thought that was bad till I went through this 7 days of no service. What stupid nonsense is this? You guys think we're clowns 🤡

Now that the network is back after 7 days may you please credit my account