TB
Tammy B

1 reviews | Active since Mar 2013

04 Dec 2020, 10:57

RAIN IS THE WORST MOST UNPROFESSIONAL SERVICE PROVIDER

After 2 weeks of calling rain, logging request on the website, sending complaints on Hello peter and eventually sending messages to fb messanger on the rain page. Not one person in technical or service department has bothered to call me to sort out my connection issue. RAIN is by far the worst ever provider I have ever come across . I even have a ticket number *** of which no one has attended to let alone had the professionalism to call me back. Quick to take their money at the end of each month but knows ****all about customer service. My next step is taking RAIN to the media and newspapers. im gatvol now of people that get paid a salary yet don't do their jobs. there are people out there struggling to find work and will do anything for work but the staff at RAIN don't give a **** about anything besides them getting paid.

0
Replies (2)
Rain
Rain's reply04 Dec 2020, 11:09
Official
Hi 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

TB
Tammy B's update04 Dec 2020, 11:22
Reviewer Update
I can take a bet on my life NO ONE at RAIN will phone me. they don't know how to use phones they don't know how to do their jobs - they are pathetic. I am taking this to the media