BM
Brandon M

1 reviews | Active since Jan 2021

07 Jan 2021, 16:02

Rain is the worst ISP in the world.

Really upset with your network stability and customer service. It's pathetic how you take my money each month but the best speed I get is 0.2 Mbps down because the closest tower to my locations is overloaded. I spoke to support and thy basically told me in a nice way that RAIN will not do anything about it.

How the hell do you take money from people but you don't care about the quality of your product, I would be ashamed of myself if I took money for people and gave them nothing in return.

0
Replies (2)
Rain
Rain's reply07 Jan 2021, 16:40
Official
Good afternoon Brandon

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa
BM
Brandon M's update07 Jan 2021, 17:01
Reviewer Update
Thank you, I really hope this can be resolved as I need my internet to work from home.