Rain is the worst ever

So today, RAIN has the audacity to debit my account AFTER I cancelled in May already, and still no one has bothered to collect the router, mot to mention that I still have not received any service nor refund.... this is *****ing and *****.... below is one of numerous emails sent to them.....

Good day, Kindly note that I cancelled RAIN on 5 May already, as I have not received any service or assistance from you. Please see correspondence below. Please arrange collection of the router and process my refund asap.

Regards,

E Stemmett

Sent from my Samsung Galaxy smartphone.

-------- Original message --------

From:

Date: 2020/05/30 08:21 (GMT+02:00)

To: rain Customer Support <***>, rain Customer Support <***>, rain Customer Support <***>

Subject: FW: RE: [rain] Re: WEB-Dashboard-

Good day,

Kindly note that not RAM, nor anybody from RAIN contacted me to collect the 5G router.

Kind regards,