CvdV
Christopher van der Velden
1 reviews | Active since Nov 2015
10 Mar 2021, 10:05
Rain is the worst company to ever exist. Don't use their services no matter what!
Since you won't respond to the other review I posted about this, I'll post it again.
I was charged for February when I was promised that I would not be. You are *****ing money from me and it needs to be returned to me. Your support is not responding to my emails.
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Replies (2)
Rain's replyOfficial
10 Mar 2021, 10:41Good morning Christopher.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated to the billing team and one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated to the billing team and one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply10 Mar 2021, 10:41
Official
Good morning Christopher.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated to the billing team and one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated to the billing team and one of our agents will be in contact with you to assist you.
Regards
Mosa
CvdV
Christopher van der Velden's updateReviewer Update
10 Mar 2021, 10:45Has it actually been escalated this time? This has been an issue since the beginning of the month and I haven't had any contact from your support team at all since then.
CvdV
Christopher van der Velden's update10 Mar 2021, 10:45
Reviewer Update
Has it actually been escalated this time? This has been an issue since the beginning of the month and I haven't had any contact from your support team at all since then.