DS
Desmond S

1 reviews | Active since May 2025

02 May 2025, 19:41

Rain is the worst 🤬🤬🤬

Rain is the worst service provider EVER. I've spoken countless times to people at rain and I've moved my router all over my house . They have even updated my router once . I spend more time restarting my router than actually using . My son is home schooled and he sometimes misses a class . I'm in a 4g area and the tower is not far from where I live . They refuse upgrade my area to 5g . I was forced to put a star to write this review , they deserve no stars . I'm paying for a service I'm not getting . Ridiculous ....🤬

0
Replies (3)
Rain
Rain's reply02 May 2025, 19:55
Official
Hi Desmond,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
DS
Desmond S's update02 May 2025, 20:11
Reviewer Update
Judging by how long I've been having issues it's been down for quite awhile . While your engineers are working on resolving the issue why can't they turn my area into 5g.
DS
Desmond S's update02 May 2025, 20:15
Reviewer Update
With the amount of money I have donated to Rain and I say donated very strongly as I've given more money than I have got good service , you can at least give something back like 5g