CM
C M

1 reviews | Active since May 2022

21 Jun 2022, 09:12

Rain is the worst

Do not use rain, you might as well go without Internet service, they are the worst, the consultants can't help you, each one gives a different story, the worst service I promise, the 5g towers stays down I haven't had WiFi for nearly a week and yet they need there money in full

0
Replies (10)
Rain
Rain's reply21 Jun 2022, 09:22
Official
Hi Chad

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.
CM
C M's update21 Jun 2022, 09:44
Reviewer Update
Yes
CM
C M's update21 Jun 2022, 10:04
Reviewer Update
You telling me the same thing all your agents have been telling me, there teqnitions needs more than 3 days to sort out an issue like I said, this reply was useless and you guys don't resolve problems

CM
C M's update21 Jun 2022, 10:06
Reviewer Update
Useless telling me the same thing over and over but never resolves the problem




CM
C M's update21 Jun 2022, 19:10
Reviewer Update
This is the email they sent me, always talking about what they going to do but never do it, still waiting to be connected to another tower, there teqnitions take nearly a week to fix a problem

21 Jun 2022

Good day Thank you for contacting rain, I hope this email finds you well. Please kindly note that you case: ‪***‬ is attended to and technicians are busy with the tower that is down to reconnecting you to a closer tower. For any further assistance you may respond to this email or alternatively call us on ‪***‬ Regards RainTo respond to this ticket, simply reply to this email.
Reference Number: ‪***‬


thanks,
rain support

CM
C M's update21 Jun 2022, 19:13
Reviewer Update
Waiting since 10 this morning for rain to connect me to a tower, pathetic
CM
C M's update21 Jun 2022, 19:13
Reviewer Update
You a guys like to lie, all talk but no action, can't stick to there word
CM
C M's update22 Jun 2022, 09:45
Reviewer Update
Can you please bladdy tell me when this issue will be sorted because I need to buy me normal data to do my work this is totally unacceptable and you guys are not reliable!!!!!!!!!!
Rain
Rain's reply22 Jun 2022, 10:35
Official
I am waiting on the team to advise.
CM
C M's update22 Jun 2022, 17:34
Reviewer Update
Is there any update on how far you guys are with the tower that's out????!!!??