UM
Unathi M

1 reviews | Active since Dec 2022

29 Oct 2024, 10:08

Rain is the worst!

Rian is the worst. Network is always gone. Does not notify me for planned maintenance. Call center agents always ask you to switch off the router, or reset the router and when that does not work will tell you a technician will call you (which they never do, or call after a couple of days). there's always some rowdiness at the back while talking to the call center agents. I am definitely shopping around for a better WIFI provider with less issues, especially now since I will be working from home.

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Replies (1)
Rain
Rain's reply29 Oct 2024, 10:40
Official
Hi Unathi M,

Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the connection issue, and we'll be in contact soon.

Regards,
rain.