TL
Tanya L

1 reviews | Active since Oct 2022

25 Oct 2022, 17:25

Rain Is The Worst!!

Seems Rain is in the business of *****ing people’s money! I never had wifi signal, so I had to spend more money on cellular data. I then cancelled my subscription. Lo and behold end of the following month 3 deductions were made from my account which were more than the usual monthly Rain payment. After numerous emails back and forth for a month they just say my account is now up to date even though they owe me money! WORST internet provider!! And as per the other reviews on Rain, I see I’m not the only one who lost money.

0
Replies (2)
Rain
Rain's reply25 Oct 2022, 17:27
Official
Hi Tanya.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
TL
Tanya L's update25 Oct 2022, 19:07
Reviewer Update
There were THREE deductions of R119.75 and ONE of R239.50 !! If you add them together it is R598,75!!! Thus, R598,75 minus R479 equals R119,75!! I have the proof of those deductions and I have sent it to Rain via Email on the same day of deductions and yet here we still are with no problem solving in sight!!! I stand by my first review!