JW
Justin W
1 reviews | Active since Sept 2019
13 Jun 2024, 16:15
Rain is the worst!!!!
I had Rain WiFi installed more than a year ago and had issues with the service constantly buffering, called the call center many times and nobody could help, I eventually asked to please send a technician out to try and rectify the issue to no avail
Anyway I stoped paying and disconnected the router. Few months go by I get a message stating the courier will be collecting the router so I package everything and hand it over to the courier..again a few months go by and I get a message from EASTON BERRY dept collectors stating that I owe rain which I than make Arrangements and pay all monies owed EMAIL : *** Reference RN***
I asked for a paid up letter after payments were made and no response (have emails)
Called Rain and asked to please check on the system and consultant Confirm account is paid up!!!!!
THE PROBLEM Now after many months I again receive an SMS stating I owe Rain R1598.40 from a different dept collector (NuDebt )
I’m very confused on how rain can be doing this and it’s really frustrating
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
13 Jun 2024, 17:25Hi Justin De waal,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply13 Jun 2024, 17:25
Official
Hi Justin De waal,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
JW
Justin W's updateReviewer Update
02 Jul 2024, 10:49Good day RAIN
JUSTIN DE WAAL, avoid further action pay your rain acc R1598.40 @ABSA ***, use your ID number as a reference Call NuDebt *** for support
This is the Messages I’m receiving from NuDept
When will this be sorted????
Feedback??
JUSTIN DE WAAL, avoid further action pay your rain acc R1598.40 @ABSA ***, use your ID number as a reference Call NuDebt *** for support
This is the Messages I’m receiving from NuDept
When will this be sorted????
Feedback??
JW
Justin W's update02 Jul 2024, 10:49
Reviewer Update
Good day RAIN
JUSTIN DE WAAL, avoid further action pay your rain acc R1598.40 @ABSA ***, use your ID number as a reference Call NuDebt *** for support
This is the Messages I’m receiving from NuDept
When will this be sorted????
Feedback??
JUSTIN DE WAAL, avoid further action pay your rain acc R1598.40 @ABSA ***, use your ID number as a reference Call NuDebt *** for support
This is the Messages I’m receiving from NuDept
When will this be sorted????
Feedback??
JW
Justin W's updateReviewer Update
10 Jul 2024, 12:58ONCE AGAIN😢
Dear RAIN
I’m now being harassed by NuDebt Management (Pty) Ltd
This is the Email I received this morning
9 July 2024
Your ***
Our ***
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 JUSTIN DE WAAL,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R1598.40for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: ***
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5MB51a3
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
Dear RAIN
I’m now being harassed by NuDebt Management (Pty) Ltd
This is the Email I received this morning
9 July 2024
Your ***
Our ***
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 JUSTIN DE WAAL,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R1598.40for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: ***
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5MB51a3
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
JW
Justin W's update10 Jul 2024, 12:58
Reviewer Update
ONCE AGAIN😢
Dear RAIN
I’m now being harassed by NuDebt Management (Pty) Ltd
This is the Email I received this morning
9 July 2024
Your ***
Our ***
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 JUSTIN DE WAAL,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R1598.40for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: ***
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5MB51a3
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
Dear RAIN
I’m now being harassed by NuDebt Management (Pty) Ltd
This is the Email I received this morning
9 July 2024
Your ***
Our ***
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 JUSTIN DE WAAL,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R1598.40for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: ***
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5MB51a3
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***