CR
Candice R

1 reviews | Active since Feb 2023

26 Aug 2023, 10:41

Rain is the worse service provider

I have the worse experience with rain. I currently work from home and support my family. Due to an error on there side I am cut off. I received an email stating my debit date has been changed to the 1st as I do get pay on the 1st. I spent 400 rand only for them to not answer or tell me that the matter is getting seen to, however it has not been resolved. I did contact them on Facebook an well and sent several emails and proof of what that have sent me. Today is the 4 day that my family lose money.

0
Replies (3)
Rain
Rain's reply26 Aug 2023, 11:54
Official
Hi Candice

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
CR
Candice R's update26 Aug 2023, 12:37
Reviewer Update
When will that be because I start work at 2pm today and I have been calling you guys the whole morning. Reference number for he debit order date is ***
CR
Candice R's update15 Sept 2023, 10:13
Reviewer Update
Again the same problem. I had enough of this. Please check your documents emails. My email address is ***. I have been cut again. Yourll are the worst and will put this up all over Facebook.