Rain is the worse

The worst company to deal with. I have been a rain customer for more than 3 years. I had connection issues but never complained. My modem died and I wanted a new one. The consultant told me I would have to pay more for the new modem. I then asked them to cancel my service in June. They never did. 2 months later I get a double deduction then phoned in and a Indian consultant couldn't help. Asked for manager and then the case was escalated. Still the account was not canceled. They then deducted another amount. Then I escalated again and the account was canceled. I returned the broken modem and then to my surprise another deduction. Through all this they never called me back and it is still going on. The worse company in the world!