KM
Khanyisile M
1 reviews | Active since Mar 2025
04 Mar 2025, 07:08
Rain is the pits
Rain debits my account twice every month and I can never get ahold of them on the phone, emails responds always say they will call you back but they never do, the network is the worst always buffering
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
04 Mar 2025, 07:29Hi Khanyisile M,
Thank you for bringing this to our attention. We’re sorry to hear about your experience.
We are reviewing your query and will be in touch shortly to provide further assistance.
Regards,
rain.
Thank you for bringing this to our attention. We’re sorry to hear about your experience.
We are reviewing your query and will be in touch shortly to provide further assistance.
Regards,
rain.
Rain's reply04 Mar 2025, 07:29
Official
Hi Khanyisile M,
Thank you for bringing this to our attention. We’re sorry to hear about your experience.
We are reviewing your query and will be in touch shortly to provide further assistance.
Regards,
rain.
Thank you for bringing this to our attention. We’re sorry to hear about your experience.
We are reviewing your query and will be in touch shortly to provide further assistance.
Regards,
rain.
KM
Khanyisile M's updateReviewer Update
04 Mar 2025, 08:58Sent
KM
Khanyisile M's update04 Mar 2025, 08:58
Reviewer Update
Sent
KM
Khanyisile M's updateReviewer Update
05 Mar 2025, 20:38I cannot retrieve my statement, the transactions I sent have dates and everything surely you can use that without my statement, while you’re at it fix the network because it never works in the evening, it’s been buffering for the past hour
KM
Khanyisile M's update05 Mar 2025, 20:38
Reviewer Update
I cannot retrieve my statement, the transactions I sent have dates and everything surely you can use that without my statement, while you’re at it fix the network because it never works in the evening, it’s been buffering for the past hour
KM
Khanyisile M's updateReviewer Update
06 Mar 2025, 14:53Obvious excuses and incompetence as always
KM
Khanyisile M's update06 Mar 2025, 14:53
Reviewer Update
Obvious excuses and incompetence as always
KM
Khanyisile M's updateReviewer Update
06 Mar 2025, 19:18Can I get actual assistance with this network that goes off everyday after 6pm instead of excuses about a tower that is down because this literally happens everyday, it’s not working as we speak and yet they are quick to debit accounts twice every month
KM
Khanyisile M's update06 Mar 2025, 19:18
Reviewer Update
Can I get actual assistance with this network that goes off everyday after 6pm instead of excuses about a tower that is down because this literally happens everyday, it’s not working as we speak and yet they are quick to debit accounts twice every month