DV
Dawie V
1 reviews | Active since Apr 2022
07 Apr 2022, 08:44
Rain is the most *********** company I have ever dealt with.
I have never experienced poor service like I did from Rain and as result I moved to Metrofibre. My 1st disappointment was when a Rain support consultant confirmed that I can upgrade to 5G only to find out that I dont` have 5G coverage in my area. As result I was without internet for 6 days due to having to go an buy a new 4G sim seeing that I did not have 5G coverage. Then they over charged me and it took 7 email to the accounts department for them to refund me. After 4 phone calls to Support to cancel my service as per immediate affect it has still not be cancelled. I think Rain is being ran by a bunch of clowns. My 3 year old daugter can be a better job than you.
David de Vaal *** ***
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
07 Apr 2022, 08:51Hi Dawie
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply07 Apr 2022, 08:51
Official
Hi Dawie
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
