BN
Brad N
1 reviews | Active since Jun 2022
20 Aug 2022, 12:15
Rain is the Epitome of all that is wrong in SA...
My 5G connection went down on Thursday morning (18/08/2022)... The call centre tole me that the closest 5G tower was down and that it would take 24-48 hours to restore connectivity... I called again today (20/08/2022) having waited the advised 48 hours... I was told that the tower has not been repaired, and they don't normally give a time frame for repairs... ?????? I am using my work data for my kids to do home-work etc. The call centre is of no help... And the social media responses are weak....
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
20 Aug 2022, 12:26Hi Brad
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply20 Aug 2022, 12:26
Official
Hi Brad
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
BN
Brad N's updateReviewer Update
20 Aug 2022, 12:33Wow !! What weather ?? the weather's been fine since Thursday....
More importantly... Will this be sorted out anytime soon ???
More importantly... Will this be sorted out anytime soon ???
BN
Brad N's update20 Aug 2022, 12:33
Reviewer Update
Wow !! What weather ?? the weather's been fine since Thursday....
More importantly... Will this be sorted out anytime soon ???
More importantly... Will this be sorted out anytime soon ???
BN
Brad N's updateReviewer Update
23 Aug 2022, 09:19Day 6 without an internet connection....
No feedback as promised via Facebook messenger...
Weather has been fine, so that's no excuse anymore...
Shall i just cancel my subscription, as there seems to be no fix in sight ???
No feedback as promised via Facebook messenger...
Weather has been fine, so that's no excuse anymore...
Shall i just cancel my subscription, as there seems to be no fix in sight ???
BN
Brad N's update23 Aug 2022, 09:19
Reviewer Update
Day 6 without an internet connection....
No feedback as promised via Facebook messenger...
Weather has been fine, so that's no excuse anymore...
Shall i just cancel my subscription, as there seems to be no fix in sight ???
No feedback as promised via Facebook messenger...
Weather has been fine, so that's no excuse anymore...
Shall i just cancel my subscription, as there seems to be no fix in sight ???
BN
Brad N's updateReviewer Update
30 Aug 2022, 14:05My connection did come back on the evening of the 24th.... and it's down again since this morning, 30/08/2022.... I've had 5days out of 13 of connection.....
Should i still even pay my account on the 1st of September ?????
...if my connection is down...????
Should i still even pay my account on the 1st of September ?????
...if my connection is down...????
BN
Brad N's update30 Aug 2022, 14:05
Reviewer Update
My connection did come back on the evening of the 24th.... and it's down again since this morning, 30/08/2022.... I've had 5days out of 13 of connection.....
Should i still even pay my account on the 1st of September ?????
...if my connection is down...????
Should i still even pay my account on the 1st of September ?????
...if my connection is down...????