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Luzanne E

1 reviews | Active since Apr 2021

12 Apr 2021, 10:37

RAIN IS THE ABSOLUTE WORST!

WORST EVER!!!!!! It has been more than a week that I CAN NOT WORK! After phoning numerous times!! All I get is : Oh Sorry, we will look into it." Or " The towers are off, we are working on it" .

Yes the price sounds good for what you "GET", but you don't get what they advertise!!! DO NOT GO TO RAIN YOU WILL REGRET IT! You will waste airtime phoning them to fix the problems and then having to spend MORE money to buy additional internet as RAIN DOES NOT WORK 80% OF THE TIME!!!! TOTAL FRUSTRATION! Coming from someone working from home this is unacceptable!!!! Do not advertise what you can not provide!!!!

0
Replies (1)
Rain
Rain's reply12 Apr 2021, 11:00
Official
Good morning, Luzanne.

Kindly accept my apology for the inconvenience.
Please visit our website and open a ticket for further assistance.

Thank you

Kind Regards 
rain.