MM
Morgan M

1 reviews | Active since Nov 2024

18 Nov 2024, 10:26

Rain IS TERRIBLE!

They charge me monthly even though I am not on a monthly contract. They also charging me for when they are not providing me with any internet connection. Ive tried changing me contact number on the app so that I can request a call back but I cannot because my account is in arrears. My router has been plugged out since August yet they are still charging me for not using it.

I will not recommend rain. Their service is terrible as well and the connection. Ive tried calling and all they do is place me on hold and then end the line.

0
Replies (1)
Rain
Rain's reply18 Nov 2024, 10:39
Official
Hi Morgan M,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We will reach out to you shortly.

Regards,
rain.