TS
Thabang S

1 reviews | Active since Jul 2013

02 Apr 2021, 04:36

Rain is taking money *******ly from consumers. You’ll regret if you sign up.

The most terrible service you can literally find on the face of this earth. Rain has now *******ly taken R1200 from me. I cancelled the service in February and never used their modem since. On 1st of March 2021 they took R600 and again 1 April 2021 they took another R600. As a consumer you can’t reverse their transaction because it’s an online purchase and not a debit order. I’m sure there are thousands other consumers in my position. We need a class lawsuit against Rain Internet Service Provider.

0
Replies (1)
Rain
Rain's reply02 Apr 2021, 07:31
Official
Good morning, Thabang.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the billing team for further assistance.

Thank you 

Regards 
rain