TS
Thabang S
1 reviews | Active since Jul 2013
02 Apr 2021, 04:36
Rain is taking money *******ly from consumers. You’ll regret if you sign up.
The most terrible service you can literally find on the face of this earth. Rain has now *******ly taken R1200 from me. I cancelled the service in February and never used their modem since. On 1st of March 2021 they took R600 and again 1 April 2021 they took another R600. As a consumer you can’t reverse their transaction because it’s an online purchase and not a debit order. I’m sure there are thousands other consumers in my position. We need a class lawsuit against Rain Internet Service Provider.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
02 Apr 2021, 07:31Good morning, Thabang.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
Rain's reply02 Apr 2021, 07:31
Official
Good morning, Thabang.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
