SB
Siyabulela B
1 reviews | Active since May 2020
17 Jul 2020, 00:22
Rain is ******** me
About a month ago I purchased a 24/7 unlimited internet deal with Rain that costs me R479 a month and it worked for the first month now I have no internet connectivity it’s been 2 weeks my internet is down and no one is willing to help. They have a terrible customer service dash board that no one answers or responds to questions and they ignore Twitter. It’s a lot of money that I’m paying to be given such ********** service. I sometimes feel like they are a ****. I need help getting my full internet I work from home and this is unacceptable. I’m paying a company to lose my job
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Jul 2020, 08:13Hi Siyabulela
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Rain's reply17 Jul 2020, 08:13
Official
Hi Siyabulela
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
SB
Siyabulela B's updateReviewer Update
17 Jul 2020, 11:47Hi Fattima,
Thank you for a prompt response and I hope you are keeping safe as well. My email address used to create the account is ***
Regards,
Thank you for a prompt response and I hope you are keeping safe as well. My email address used to create the account is ***
Regards,
SB
Siyabulela B's update17 Jul 2020, 11:47
Reviewer Update
Hi Fattima,
Thank you for a prompt response and I hope you are keeping safe as well. My email address used to create the account is ***
Regards,
Thank you for a prompt response and I hope you are keeping safe as well. My email address used to create the account is ***
Regards,
SB
Siyabulela B's updateReviewer Update
19 Jul 2020, 06:34Hi Rain/Fattima. You still have not contacted me for feedback nor resolved my issue. It’s been a week without internet now. Would like me to lodge a complaint with the Ombudsman or lay a charge against your company for theft?
SB
Siyabulela B's update19 Jul 2020, 06:34
Reviewer Update
Hi Rain/Fattima. You still have not contacted me for feedback nor resolved my issue. It’s been a week without internet now. Would like me to lodge a complaint with the Ombudsman or lay a charge against your company for theft?