SJ
Sonia J

1 reviews | Active since Dec 2022

24 Dec 2022, 08:57

Rain is ******** and *****. Find another service provider

Hi I registered with Rain in November 2022 when they had the special that you can join for R1 for the first month. Now they trying to debit my account R1005. My colleague had the same problem with Rain and we all spoke at work and decided to join them. I call their call center and the agent advised he will escalate the matter and send me an email. He said he sees the error and will advise the billing department to fix this. Still waiting for an email and wanted this sorted so we don't get disconnected for non payment. I should pay my monthly subscription not R1005. This is ******* just to get people to join they advertise falsely.

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Replies (5)
Rain
Rain's reply24 Dec 2022, 09:15
Official
 
Hi  Sonia 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
SJ
Sonia J's update24 Dec 2022, 09:20
Reviewer Update
Let's see if you keep to your word.
SJ
Sonia J's update24 Dec 2022, 09:47
Reviewer Update
Okay thank you. You may debit my account now
SJ
Sonia J's update24 Dec 2022, 10:26
Reviewer Update
Please explain to me why it says your next payment for your December invoice will be paid in January 2023. I was under the impression that I'm paying now for 25 December to 25 January
SJ
Sonia J's update24 Dec 2022, 11:13
Reviewer Update
Which dates does the 25 January payment cover?