Rain is pathetic that's alll

I have no interest in sending my banking details why don't you investigate the use of your app because if you read my complaints I clearly stated that I made the payment online via the app and now you want to see my banking information. First tell me why such a huge company that I loved and respected does not have a decent call center and now the app is also pathetic investigate your side then we take it further I want to have the respect for rain but the onus is on you to rectify this. If you have a internal issue then you don't seek the problem somewhere else. Unless you report to me on this issue or give some solution I cannot comply in any way. That said if you do comply I will sing the way a company I have supported for 5 years their praises openly and on hello Peter

This is really getting ridiculous not only is my reply not answered my wifi has also been disconnected. Is this a form of spitefulness....... I appeal to everyone out there to react to my complaints seeing that rain won't. I am also initiating a complaint with the consumer tribunal due to this lack of response....... I will except a reply ASAP othereise I am officially lodging the complaint with them

I have tried to reach out and send you something regarding this matter by banking information is not it. Once again your incompetence astonishes me. Not only did I get a call from a supervisor which I also recorded but when I asked to speak to a manager all he initially repeat is I am the supervisor. He then stated that the supervisor is unavailable,just like the email address you sent me. I want this issue resolved or I am getting pro-active as a lawyer and quality manager I will take this further

I am not sending my banking statement I am send you other proof my statement is my privacy the social media email doesn't work sort this out before end of business

Would you like my voice recording too as I made one and you claim you have one. I want this sorted out

My issues have been with your app the incompetence thereof and your service center I don't know if you get that. The fact that you Lost my money actually screems of incompetence as an ISP as well as the fact that your service center it useless I have entertained this far to Long and request a solution now.

I sent you a screenshot of your app showing my payment if you don't trust you own technology how can we as consumer

I would also like a copy of your full bank statement...... And a report stating that you have looked into this situation. Added to that my email address is *** I am sending this to everyone who has a problem with rain as I would like to take it up with the consumer tribunal this to and fro is getting tireously. I wish this to come to an end. It is my constitutional rights not to reveal my Bank statement unless it is to a governing body.

I see my email address has been blocked this however will not be an issue as I am reaching out via all other social media apps.

I would also like as requested your banking information so we could settle this amicable

If you can provide me with the section of the CPA stating that if the onus is on me to provide the documents then I will gladly comply. If you cannot however I will stick to my guns. I also have voice recording stating that my service can be reconnected as according to your invoice your charging me for a service I am currently not using. If you do desire I can supply you with CPA sections stating that I am totally within my right. Especially because you have everything to prove that this is not an error. I also whish to state that the novus actus interveniemce in this case is the app and your lack of willingness to comply with my request to send a report. The consumer also has the right to request this as I brought it to your attention and I am not getting the service I have requested as your supervisor stated you do have the power to temporarily activate this service till the matter is resolved.

I also see in your Last response that you are willing to provide me with your Bank statement and the report as u said and I quote "Once the document is provided, we will be able to assist further".

I thank you for your willingness to comply and once you have I will graciously provide my statement

Regards
Peterjohn Lamoela

I have also sent you a voice recording of my conversation with your supervisor and the fact that I'm still waiting for the manager to contact me