CA
Clifford A

1 reviews | Active since Dec 2013

02 Apr 2022, 13:06

Rain is pathetic.

PATHETIC SERVICE. Is this company for real. They don't answer when you phone the support line. They seem to be very quick to want to disconnect you, even when they bill you. I would not recommend this internet service to anyone. Can someone from rain please contact me. as i am tired of phoning your support line that does not respond.

0
Replies (4)
Rain
Rain's reply02 Apr 2022, 13:10
Official
Hi Clifford 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
CA
Clifford A's update02 Apr 2022, 14:19
Reviewer Update
Cell:***- *** or ***
CA
Clifford A's update02 Apr 2022, 21:48
Reviewer Update
Account no: ***3
Andrew Schoonraad Email: ***
Cell: ***. Debit account holders Cell no ***, Mr. C Art
There is a debit order for this account. I do not understand how it could be in arrears as you have not yet debited this months bill. I have tried phoning your support for almost three hours with no response. All previous months are paid. I wish to change debit account.
CA
Clifford A's update03 Apr 2022, 11:07
Reviewer Update
Ok will do so.