pM
penelope M

1 reviews | Active since Mar 2021

15 Mar 2021, 12:05

RAIN IS PATHETIC

i wrote a review on 11 march 2021 on hello peter and immediately after the review i received a msg from rain to say they are sorry for the inconvenience and problem i experienced. one of the consultants will call me as soon as possible but yet no call received. No i get a mail to rate the services of the response from Rain Internet service provider IM TELLING EVERYBODY NOW DON'T THINK OF TAKING OUT RAIN PLEASE I BEG - THEY ARE QUICK TO SIGN YOU UP FOR A CONTRACT AND TAKE YOUR MONEY BUT THEY ARE PATHETIC TO PAY IT BACK WHEN YOU CANCEL THE CONTRACT BEFORE THE 7 DAYS HAS LAPSED - ITS NOW 1 MONTH AND I DIDN'T RECEIVED ANY REFUND FROM RAIN AS OF YET - HOW MUCH LONGER MUST I WAIT FOR MY OWN MONEY

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Replies (1)
Rain
Rain's reply15 Mar 2021, 12:29
Official
Good afternoon, Penelope.

I hope you are well today.

Please accept my apology for the delay in your refund I have highlighted your ticket as an urgent one of our agents is working on it.

Kind Regards 
Mosa