SK
Sylvester K

1 reviews | Active since Aug 2022

15 May 2026, 12:43

RAIN IS PATHETIC AND THEY ARE *******

I will be undertaking my rights as a consumer, through which ever legal entities I can, including the Ombudsman- #***5

DO NOT BE FOOLED - DO NOT TAKE AN ACCOUNT WITH RAIN- THEY ARE USELESS AND CONTINUE TAKING MONEY FROM YOUR ACCOUNT - THEY HAVE NO HUMAN STAFF- ONLY A BOT WHICH IS DESIGNED TO GIVE YOU A RUN AROUND-

ONLT CALL FOR SALES NEVER FOR SERVICE

PATHEHIC *******!!!

I am a customer for 3 years- accounts up to date. Opted for an upgrade with new router - my biggest mistake. they are a ****!!

being billed for 2 accounts for the past 3 months No Customer service team to support Only a bit which deflects and and stalls your journey deliberately

Best part- they do not allow you to access your own account info online or on the app!!! this is so that you can never stop them from billing

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Replies (1)
Rain
Rain's reply15 May 2026, 13:12
Official
Hi Sylvester,
We sincerely apologize that your experience hasn’t been up to standard.Our team is addressing this urgently.
Kind regards,rain.