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mandy.nel mandy.nel

1 reviews | Active since May 2016

11 Mar 2021, 19:13

Rain is nothing but a ****. Stay away from them.

I signed up for the 4g unlimited option which advertised a 10mbps download and upload speed. Ever since i got my sim i have had unending issues with a ridiculously poor download and upload speed. I even got their outdoor router which hasnt helped one iota. When a technician finally deigns to call me he bascially said there is nothing they can do to improve the signal and all we can do is cancel amd go to another provider. EHAT ABOUT THE HUNDREDS IF NOT THOUSANDS I HAVE ALREADY PADI FOR A SERVICE THEY HAVE NOT BEEN ABLE TO PROVIDE???? Rain is nothing but a ****. If i had the resources i would sue them for breach of contract and false advertising. I WANT MY MONEY BACK!!!!!

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Replies (1)
Rain
Rain's reply12 Mar 2021, 07:56
Official
Good morning Mandy.

Please accept my apology for the inconvenience caused. I have escalated your ticket to an agent to assist you.

Kind Regards 
Mosa