1 reviews | Active since Jan 2017

03 Jan 2025, 16:34

Rain is not serious

I requested Rain for my statements to file with SARS, and they have not sent them to this day. This was 2 weeks ago. They do not have a customer e-mail address and their chatbot is not very useful. Can we get serious about customer service?

0
Replies (1)
Rain
Rain's reply03 Jan 2025, 16:46
Official
Hi David,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your query, and we'll be in contact soon.

Regards,
rain.