Rain is not ready to provide promises

Item: Rain
Rating: 1
Author: Jarrod F

I only get a maximum of 0.76Mbps after making sure that I was not just in a full 4G coverage but 5G too. I am really disappointed with this. I believe that they have released the uncapped internet without having the needed infrastructure to support their promises. I would not recommend Rain to anyone right now, maybe in the future, but they really need to work on this as well as there support that is currently non-excitend.

Helpful (0)

Replies (2)

Rain's replyOfficial

15 Jul 2020, 19:28

Hi Jarrod

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain profile so that I may help you.

Stay safe.

Regards
Fattima

Rain's reply15 Jul 2020, 19:28

Official

Jarrod F's updateReviewer Update

15 Jul 2020, 19:37

Hi, Fattima

Thank you for getting back to me so fast, my email used for the account is ***.

Thank you

Jarrod F's update15 Jul 2020, 19:37

Reviewer Update

Hi, Fattima

Thank you for getting back to me so fast, my email used for the account is ***.

Thank you