Rain is not forthcoming with information when they're trying to win customers.

Not everything is disclosed when you sign up. I went for a month to month contract with Rain because I didn't want anything that felt like an obligation. From January of 2025, I was in some financial difficulties and I stopped paying, they also cut off all the services I was paying for. I understood and moved on. Now is June and I'm more stable financially and would like to reconnect but I'm being told that I am in arrears for the past five months, mind you they've been charging same monthly subscription even though they cut off services. I am told that I should pay the arrears if I want to be reconnected, I am telling them nothing like this was explained to me and the main reason I went for month to month was because I wanted to avoid something like this. They don't want meet me halfway. Rain was not transparent with me from the get go.