MP
Masala P

1 reviews | Active since Apr 2021

07 Dec 2022, 14:48

Rain is nonsense

I joined rain network today I, ever since I was told that my simcard has been activated, thare is no internet connection, so I am trying to cancel my subscription, mind you I joined it today but have changed my mind, yet I being told that my subscription will remain active the whole month, and money will be deducted from my account in January, despite me not wanting rain any more, what nonsense is this?, even real contracts have cooling off period, rain better not dare deduct any cent from my account,i will not be charged for nothing I didn't use.

0
Replies (2)
Rain
Rain's reply07 Dec 2022, 14:55
Official
Hi Masala.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
MP
Masala P's update07 Dec 2022, 15:22
Reviewer Update
Your service is not working for me, I have seen so many people who have been complaining about your services, even my friend advised me to buy rain simcard, I didn't listen, today I learned first hand, to your simcard when I connect to it, I am getting a message connected without internet, there i did everything I could, switcing off my router, removing my simcard and then putting it back in none of those things worked, I was quitely canceling my subscription, until I realized I am being told that my subscription will continue the rest of the month, for what? I joined rain today I didn't even use it, you,brag on TV saying rain has no contracts, what is this that you are doing?, being forced to continue with something I no longer wish to use, yet I will be charged for it!?, even real contracts have a cooling off periods