SM
Seleteng M

1 reviews | Active since Mar 2020

30 Dec 2022, 01:55

Rain is my worst nightmare

The last 3 months has been a nightmare 😪 of paying for internet that is 99.9% off time not working.

They always say the towers are under maintenance, you connected to a far away tower or loadshedding even when there isnt any around my area or surrounding areas.

It is painful and unfair💔 to pay and not receive service. They still debit even when u cancel so one can look for another provider making it impossible as that is the only budget one has for internet.

I am lost for words and even anger is beyond me now.

Rain is my worst nightmare, to get a little service I call their call centre daily. Time and airtime is wasted just to be **** too.

0
Replies (2)
Rain
Rain's reply30 Dec 2022, 07:38
Official

 Hi Seleteng 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
SM
Seleteng M's update30 Dec 2022, 16:14
Reviewer Update
This reply is too technical for me, it is best you call and talk me through it
I have been working from the intenet cafe as I am not connected
The router is red when it comes back it says connected with no internet.

Please I need assistance for a permanent resolution