Rain is ****ming us

Item: Rain
Rating: 1
Author: Keabetswe D

I have requested for my rain account to be cancelled and to date it has not been cancelled. Last month I was asked to pay a cancellation fee which I did and now surprised to be asked to still pay for services. Your consuls confirmed that you will be collecting your device. Please stop taking us for a ride.

Helpful (0)

Replies (3)

Rain's replyOfficial

02 Sept 2025, 17:51

Hi Keabetswe
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Rain's reply02 Sept 2025, 17:51

Official

Hi Keabetswe
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.

Rain's replyOfficial

03 Sept 2025, 11:49

Hi Keabetswe,

We processed a credit on your profile, and you are currently on zero balance, no funds are due. We are available for any further assistance.

Regards,
rain.

Rain's reply03 Sept 2025, 11:49

Official

Hi Keabetswe,

We processed a credit on your profile, and you are currently on zero balance, no funds are due. We are available for any further assistance.

Regards,
rain.

Rain's replyOfficial

03 Sept 2025, 11:50

Hi Keabetswe,

We have responded to your message, please check your inbox. Glad we could help.

Regards,
rain.

Rain's reply03 Sept 2025, 11:50

Official

Hi Keabetswe,

We have responded to your message, please check your inbox. Glad we could help.

Regards,
rain.